What happens after diagnosis
Parts and labour appear on a written quote. Repair starts only after an authorized company representative approves it.
Clear pricing model
Request submission is free. Repair costs follow diagnosis.
Submitting a pickup request does not charge the company or authorize repair work.
Request a pickupRequest submission
Free
for each eligible request
Any future diagnostic fee remains disabled until its amount, refundability, scope, VAT treatment and approved policy version are configured.
Payment methods
An approved final quote can use hosted Ziina payment in AED. Cash on return requires audited operations approval before work starts. The website never collects raw card details.
Cancellations and refunds
Self-service cancellation is limited to eligible early states. Captured online payments follow the published refund rules and authoritative provider confirmation.